The LA Fox Developer Newsletter

October 1995

From Microsoft....

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MINDSHARE

Microsoft User Group Program

WHAT IS MINDSHARE?

Microsoft realized the importance and influence of

the User Group community in 1987 when it first

started the Mindshare User Group Program. Now,

seven years later, our program supports hundreds of

APCUG User Groups and Macintosh® Users

Groups, as well as Special Interest Groups (SlGs).

Our main goal is to provide in-depth information on

Microsoft® products to the User Group community.

WHAT SUPPORT DOES MICROSOFT OFFER USER GROUPS?

The Mindshare User Group Program now offers the

following support for your User Group:

Quarterly mailings

oMindshare Forum on CompuServe

oReview Software

aNew Mindshare User Group Handbook, Making

Connections

oDiscounts to conferences and trade shows

How YOUR USER GROUP CAN START WORKING WITH

MicRosoFT?

Microsoft supports user groups that are registered

with the Association of PC User Groups (APCUG).

APCUG is a non-profit organization that assists user

groups in various ways. If your user group is not

currently an APCUG member, you can register with

the APCUG by calling 914-876-6678 and requesting

the APCUG registration form.

After you have registered with the APCUG, call the

Microsoft Mindshare User Group Program at (800)

228-6738. You can press #1 to use the Mindshare

fax-back service to request review software, request

a presenter for you user group meeting, and more. If

you don’t request specific assistance through the

FaxBack service, the next time you’ll hear from us is

via our next quarterly mailing.

The Mindshare User Group Team at Microsoft is

interested in helping you enhance your user group.

So, once you’re registered with the APCUG, you will

receive on-going support from Microsoft... it’s that

easy!

Special Interest Groups (SIGs) and Macintosh

User Groups

If you would like more information on how Mindshare

supports Special Interest Groups and Macintosh

user groups or to register your SIG or Macintosh

User Group with Mindshare, call (800) 228-6738 and

press #1 to utilize the Mindshare FaxBack Service.

You can then request a summary of the support

Mindshare offers SIGs and Macintosh User Groups,

as well as a registration form to register your group

with the Mindshare Program. Once you fill out the

registration form and fax it back to the Mindshare

Program at (206) 936-7329, you will then be regis-

tered with Mindshare, and your group will be eligible

for support from Microsoft.

[Ed. Note: LA Fox is currently a member of Mind-

share and, as such, enjoys the "privileges" men-

tioned in the above release. So if you have a ques-

tion about any of the above Mindshare programs,

please see Chuck Williams or myself, or get us on

CompuServe. See “It Can't Get Any Easier", page

9, for our addresses.]

A PC Odyssey (Con’t from page 4)

point, I’ll take anything and start my recycling when

the components begin to wear out.

Three days later I have a change of heart about the

monitor and call Dell’s automated order status

number and discover my machine is still in manufac-

turing. I call my customer rep and request that my

order be modified to reflect a 17” monitor.

“Well, Mr. Lee, we’ll have to rewrite your order as a

new order and start the process over.”

“Wait a minute”, I say, “you mean I’ve lost four days

because I want to switch out a 15” for a 17” ?“

“Well, yes, Mr. Lee.”

“In other words”, I say, “my monitor is traveling down

the assembly line right next to the ‘box’?”

“Well, no, Mr. Lee.”

“Then why”, I ask, “can’t you just write a change

order, so that, when my box arrives at the end of the

assembly process, your man pulls a 17” instead of a

1 5” monitor?”

(Con’t, page 7)

Page 6